Measuring emotional intelligence is relatively new in the field of psychology, only first being explored in the mid-80s. Several models are currently being developed, but for our purposes, we’ll examine what’s known as the “mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas:
Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.
Self-management: This involves being able to keep your emotions in check when they become disruptive. Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.
Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity or the satisfaction of being productive.
Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others.
Empathy is the skill and practice of reading the emotions of others and responding appropriately.
Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own.